Projects

Client: National Veterans Training Institute

 

Context: This course provides career coaching professionals with an overview of the basic needs of special veteran populations, in particular those that may prevent veterans from being successful in a job search or career change.

Client: Management Concepts (MC)

 

Context: The following course takes the learner through the official Management Concepts (MC) definitions and approaches to handling copyrighted material and intellectual property.

Client: WhatsApp

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Context: The purpose of this course is to prepare agents to correctly process and redirect Privacy tickets within their respective queues.

Client: WhatsApp

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Context: This course outlines how to process user tickets for the WhatsApp Scams workflow. Reviewers learned to assess these accounts for their business intent and specific scam behaviors found in profile elements to determine whether there is evidence of scam.

Client: U.S. Patent & Trade Organization (USPTO)

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Context: The USPTO Reasonable Accommodation course provides career support for new and current USPTO supervisors.